Privacy Policy

1. Introduction

Your privacy matters a lot to us and therefore we have developed this Privacy Policy so that you can better understand how we collect, use and disclose your personal information. This Privacy Policy applies to the Madiba Technologies Inc. ("SmartBail") website located at and all associated sites and platforms linked to by SmartBail (collectively, the "Site"), which provide information, data, texts, graphics and other materials (collectively, the "Content"), regardless of how you access or use the Site, including through mobile devices. By using the Site, you agree to the terms of this privacy policy and, where applicable, our Terms of Use.

2. What information do we collect and why?

  • When you communicate with us, we may collect information from you such as your name, contact information and other details.
  • We use this information to contact you and to improve our service and maintain a relationship.

3. How do we protect your information?

SmartBail takes the security of your personal information very seriously, but no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee the absolute security of your information. However, we do take serious measures to minimize risks:

  • Our website is scanned on a regular basis for security holes and known vulnerabilities.
  • We implement a number of security measures such as traffic encryption using Secure Socket Layer (SSL) technology.
  • In general, we have taken certain physical, administrative, and technical steps to safeguard the information that we collect from you.

4. How long do we retain your information?

In general, we keep your information collected through the Site for a reasonable period of time for business-related reasons. The specific retention times can vary but you may request to delete your information with us at any time (see Section 7 listed below)

5. When and why do we share your personal information?

SmartBail highly respects the confidentiality of your information, and we do not sell or trade your personal information without your prior consent. However, in the following situations, we may disclose your personal information to third parties:

  • Where required by law enforcement or other legal proceedings, we may disclose your information to respond to lawful court orders or to conform to legal requirements.

6. Information from cookies and similar technologies

  • This Site may use cookies. Cookies are small files that are transferred to your computer or other devices by a website, containing information of your browsing history.
  • Like most site operators, we collect information ("Log Data") that your browser sends whenever you visit our website. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
  • We use Google Analytics to analyze users’ interaction on our website by collecting data such as demographic information.
We use the above technologies for the following purposes:
  • to better understand your preferences based on previous or current browsing activity and to provide you with improved services.
  • to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
  • to facilitate and measure the effectiveness of advertisements and website searches.

You can choose to have your browser warn you each time a cookie is being sent, or you can choose to disable all cookies. You can do this through your browser's settings. However, the use of cookies may be necessary for some of the features that make your browsing experience more convenient and personal.

7. Control over your personal information

The provision of all information mentioned in Section 2 is voluntary (though may be necessary to use our Site or to contact us).

We understand that you have rights over your personal information. You may request to access, amend, delete, or limit the use of your personal information by contacting us directly (see Section 11 below). Upon your request, we will remove your personal information as soon as reasonably possible, based on technology capacity and in accordance with legal requirements.

8. Third-party privacy practices

Occasionally, at our discretion, the Site may contain links to third-party websites and/or include or offer third-party products or services. These third-party websites and services are governed by their own privacy policies. SmartBail, therefore, takes no responsibility or liability for the content and activities of such third parties; we encourage you to learn about the privacy practices of those third parties.

9. International Users

Your information collected through the Site may be stored and processed in Canada. If you are located in the European Union or other regions where laws governing data collection and use may differ from Canadian law, please note that we may transfer your information to a country that does not have the same data protection laws as your jurisdiction.

10. Changes to this privacy policy

We reserve the right to amend this Privacy Policy at any time by posting the amended version on this website. We encourage you to check this Privacy Policy periodically. Your continued use of the Site after we post any modifications to our Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy policy.

If we make any material changes to this Privacy Policy, we will notify you via email or by placing a prominent notice on our website.

11. Contact Us

At SmartBail, privacy is paramount. We will quickly respond to complaints or questions about our compliance with this Privacy Policy and with any applicable privacy laws.

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]


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10 Dundas St E., Suite 1002
Toronto, ON, M5B-2G9